United's profit fell 69% -- before dragging incident

Dallas • United Airlines’ profit plunged 69 percent in the first three months of the year, and that was before the terrible publicity surrounding the dragging of a bloodied passenger off a plane. The cost of fuel, labor and maintenance all rose sharply in the first quarter, helping push United’s profit down to $96 million, despite higher revenue. The results released Monday beat Wall Street expectations, however. United performed better by other measures — more cancellation-free days, fewer lost...

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