Southwest Airlines says it plans to stop overbooking flights â an industry practice implicated in an ugly incident on a United Airlines flight that has damaged Unitedâs reputation with the flying public.
Last year Southwest bumped 15,000 passengers off flights, more than any other U.S. airline. Carriers say they sometimes sell more tickets than there are seats because often a few passengers donât show up.
Beth Harbin, a Southwest spokeswoman, said Thursday that with better forecasting tools and ...
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