Susan Hayes canât forget the trek from the parking lot, across a dusty patch of Arizona desert, to a dingy building without air conditioning and through a door marked âScorpion Room.â
âLike something out of the Bates Motel,â said Hayes, a fraud investigator for employers, unions and health plans, and a longtime industry critic.
In the Scorpion Room, she pored over hundreds of pages of nonpublic contracts between drug companies and a now-defunct pharmacy-benefit manager, a powerful middleman that...
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