Delta offers up to $9,950 to flyers who give up seats

Delta is letting employees offer customers nearly $10,000 in compensation to give up seats on overbooked flights, hoping to avoid an uproar like the one that erupted at United after a passenger was dragged off a jet. United is taking steps too. It will require employees seeking a seat on a plane to book it at least an hour before departure, a policy that might have prevented last Sunday’s confrontation. Those and other changes show airlines are scrambling to respond to a public-relations nightma...

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