Business owners see need to change their ways

New York • The results of a staff survey jolted Alex Slater into realizing how drastically his business needed a culture change. About half the 19 employees at his Clyde Group public relations firm said they planned to leave in one to two years, and rated the environment as “average” or “needs improvement.” No one agreed with the statement: “I am adequately compensated.” “It was a big, almost shocking, learning moment for me where I realized that I had been doing it wrong,” says Slater, who unde...

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